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Are you ready to be a great hotelier?

All You Need To Know To Become A Great Hotelier

Hotelier & Hospitality Industry
 
The hospitality industry is booming around the globe with its luxurious service and becoming a competitive industry day by day. As its an industry with a lot of potential for growth it is important to become a good hotelier.

The hotelier job is believed as a philosophy than a profession. To be the best in the competitive industry, a good hotelier must develop good leadership skills, communication skills, and good interpersonal relationships as the profession is a lifestyle that aids in the enhancement of skills and knowledge throughout.

A great hotelier must be confident, be knowledgeable, humble, polite, and have a pleasant personality. Let’s go in more detail to see what makes a person to be a great hotelier and so that you can follow this procedure to become a great hotelier in the world.

The hotel industry is for the people, by the people, and of the people. It is really important to be a people-friendly person to become a genius hotelier. A hotelier is responsible for effective overall operations and how to deal in a positive way that makes you a great hotelier and multi skilled in all areas where they can enhance those skills for a day to day smooth hotel operation. It is very important to have an open-door policy for new ideas, opinions, and suggestions this reflects to be a great hotelier. A hotelier who is not capable of taking important decisions when needed indeed will not be successful in the long run and can’t become a great hotelier. Another important aspect is to observe the body language of staff and guests alike. This will help you identify what kind or type of a guest is staying in a hotel and you are about to cater to their needs accordingly. Good observance can make to identify immediately the weak spots and you can improve them on a given particular time.

Let’s have a look at the steps that you need to take to become a successful hotelier?

  • Commitment is Key

A hotelier’s whole mindset should be to ensure the satisfaction of the guest. You must do whatever it takes to make, and keep, guests happy and returning to your place of business.

  • A must – eye for detail

What matters in hospitality industry is the comfort and satisfaction of the guest. The smallest details must be adhered to ranging from a table in the dining area is set, to the presentation of the food, to the serving of the food/wine/beverage, to the room preparedness, bed turn down, to the wake-up call, all features are important to your guests.

  • Be Approachable at all times

A great hotelier should develop an aura that the staffs and guests should feel like they can come to you for anything – that your door is always open to them. A successful hotelier is approachable and should be a good listener.

  • Significant Yield Management

Yield management is the selling the right room to the right customer at the right time. Its important to a hotelier to adopt to the trend and carry out yield management as the customer preference, demands and competition are important aspects to be addressed in the hospitality industry. As hospitality is a sensitive industry the ability of a hotelier for yield management should be top priority in order to forecast unfavorable events and act in a way to avoid them. Effective yield management helps to identify the customer expectation and cater to the right customer with proper pricing. An effective yield management can be formulated through understanding buying patterns, booking patterns, experimenting with price changing mechanisms to suit the market.

  • Communication is crucial

If there is one thing that is important in the hospitality industry, it is that employees must have the ability to effectively communicate with guest, patrons, vendors and other staff. Communicating with everyone in a polite, conversational manner, is imperative.

  • Direct and Decisive

A clear and direct communication with staffs where there is no room for doubt is an absolute trait of a successful hotelier and decisiveness which impacts the ability to stay calm in crisis. In terms of dealing with guests’ decisiveness is reassurance – where they need to feel that you’ve understood their complaint or request and you’re going to do something positive to ensure that it’s resolved.

Advise me on  some majors that allows me to enter and succeed in this industry?

  • Bachelors in Hospitality management
  • Bachelors in Culinary and arts
  • Bachelors in Hotel management
  • Bachelors in Business administration
  • Bachelors in Culinary management

Which study destinations are ideal for hospitality management?

  • Canada.
  • USA.
  • UK.
  • Switzerland.
  • Spain.
  • Germany.
  • Ireland.
  • Netherlands.
  • Australia
  • New Zealand

What jobs do you get with a degree in hospitality management?

  • Accommodation manager
  • Catering manager
  • Chef
  • Conference center manager
  • Event manager
  • Fast food restaurant manager
  • Hotel manager
  • Public house manager
  • Restaurant manager

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